POPIA Compliance

Protection of Personal Information Act

1. Introduction

FairHire SA ("we", "us", "our") is committed to protecting the privacy and security of personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy outlines how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect

We may collect the following types of personal information:

Identity Information: Name, surname, username, or similar identifier.
Contact Information: Email address, phone number, and physical address.
Account Information: Login credentials, profile preferences, and notification settings.
Review Content: Reviews, ratings, comments, and associated media you submit.
Usage Data: Information about how you interact with our platform.

3. Purpose of Processing

We process your personal information for the following purposes:

To provide and maintain our review platform services.
To verify your identity and prevent fraud.
To moderate and publish reviews.
To communicate with you regarding your account and reviews.
To improve our platform and user experience.
To comply with legal obligations.

4. Legal Basis for Processing

We process personal information based on the following legal grounds under POPIA:

Consent: Where you have given explicit consent.
Contractual Necessity: Processing necessary to provide our services under our Terms of Use.
Legal Obligation: Where processing is required by law.
Legitimate Interest: For purposes that are in our legitimate business interests and do not override your rights.

5. Information Sharing

We may share your personal information with:

Service Providers: Third-party vendors who assist us in operating our platform (e.g., hosting, email delivery, analytics).
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including:

Encryption of data in transit and at rest.
Access controls and authentication mechanisms.
Regular security assessments and monitoring.
Staff training on data protection.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. When no longer needed, we securely delete or anonymise the information.

8. Your Rights Under POPIA

As a data subject, you have the following rights:

Right to Access: Request a copy of the personal information we hold about you.
Right to Correction: Request correction of inaccurate or incomplete information.
Right to Deletion: Request deletion of your personal information, subject to legal requirements.
Right to Object: Object to the processing of your personal information for specific purposes.
Right to Data Portability: Request transfer of your information to another service provider.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact our Information Officer using the details below.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

10. Complaints

If you believe we have violated your privacy rights under POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa:

Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
Email: complaints@inforegulator.org.za
Website: www.inforegulator.org.za

11. Contact Us

If you have any questions about this POPIA compliance policy or wish to exercise your rights, please contact our Information Officer:

Information Officer
Email: privacy@wesleyclassen.co.za
Phone: +27 (0) 11 000 0000

Last updated: June 2026